Shipping Policy

Shipping Policy

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 5 business days of the order date. Delivery typically takes between 10 and 20 business days after the shipping date, depending on carrier availability and location. We apologize for any shipping delays if the shipment requires customs clearance or inspection, or if there are transit delays caused by the carrier.

How can I track my order?

A tracking number will be provided in your shipping confirmation email. You can use this number to track your order at www.17track.net.

What are your shipping rates?

We have a flat shipping rate of €3.99 for all destinations worldwide.

Which countries do you ship to?

We currently ship worldwide. But if your country is not covered by our logistics network, we will inform you immediately and make the necessary changes to your order. For more information about our destination lists, please contact us at service@aiapppd.com. How can I change my delivery address?

Address changes are only permitted until 11:00 PM (PDT, -7 GMT) on the same day the order is placed. You can contact us at service@aiapppd.com to request such a change.

Can I have my order delivered to an address other than the billing address on my card?

Yes, you can.

How is my order shipped?

Orders are shipped on regular business days, excluding holidays. Any order placed on Saturday or Sunday will be shipped the following Monday.

Part of the goods will be shipped directly from our domestic warehouses, while the remaining items are produced and shipped directly from our ownfactories located in the United StatesCanada.and Australia.